The commercial documents may be tempting, but the contract does not necessarily reflect the pre-contractual discussions. Our role is to assist your purchasing, IT and legal departments in transcribing the terms of the contract and its annexes into comprehensible legal language.
We believe that contract negotiation is a forum for the parties to talk to each other and address all issues in order to reduce the risk of implementation failure and ensure the continuity of the contractual relationship over the life of the recurring services.