After entrusting an IT service provider with the development of two iOS applications and its website using the Agile method, Oopet challenged the service provider's contractual liability and brought an action before the Paris Commercial Court seeking reimbursement of the invoices paid and payment of damages.
In a judgment dated 7 October 2020, the Paris Commercial Court ruled that the service provider could not be held liable because :
- no expression of requirements has been formalised in a specification, even though " the obligations incumbent on the supplier of an information system, including a website, depend on the customer's specific needs and objectives, provided that the customer expresses them precisely, which is not the case here ",
- the service provider was not contractually obliged to test the deliverables,
- the customer has accepted without reservation the acceptance of the applications developed and has paid the invoices relating to the development of the applications.
As a result, the Court dismissed all of Oopet's claims and ordered it to pay €5,000 in legal costs under Article 700 of the French Code of Civil Procedure.
To read the judgment, click here.